What is Tandem ?
Tandem is an online coaching app that allows customers to receive personalized feedback anywhere, anytime. When you use Tandem, you never have to let location or coaching availability hold you back again.
How Tandem Works
Download the Request Tandem App
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Tandem’s mobile app allows you to receive coaching anywhere you are, anytime you need.
Select Your Coach
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Choose the coach that is the best fit for you and make a purchase.
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Upload a Video
Record yourself performing the action you’d like feedback on and send it to your coach.
Receive Feedback
Your coach will analyze your video and provide personalized feedback to help you improve.
Find your sport
Want to know if Tandem offers your sport before downloading the app? Click here to see a full list of our offerings and coaches,
Customer
FAQs
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The time it takes to receive a video analysis can vary depending on the expert's availability and workload. Generally, experts aim to provide feedback as soon as possible, but within 7 days at the latest.
If it takes an expert longer than 7 days don’t hesitate to Contact Us.
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Experts on Tandem are required to respond to video analysis requests. If an expert does not send you an analysis within the expected time frame reach out to customer support at Contact Us.
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You can purchase any of the options the expert has listed on their profile page. These options are sport-related and typically focus on techniques specific to that sport or interest.
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The app will send you a notification, if you have have push notification turned on.
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Tandem is currently only available on iOS devices such as iPhone and iPad. Click here to download from the Apple App Store.
We are planning to add Android. Sign up for the waitlist to be notified when the Android app is ready. Click here to go to sign up.